Bali has long been known as one of the best tourist destinations in Indonesia, even in the world. This island of gods not only offers amazing natural beauty, but also cultural richness, strong traditions, and various interesting activities suitable for all groups.
Whether you’re a new visitor or experienced traveler, arriving at Ngurah Rai International Airport can be an exciting but tiring experience. To make your arrival smooth and hassle-free, we have prepared an easy-to-understand guide that covers every step you need to follow after landing.
Understanding Gusti Ngurah Rai Airport Layout
Bali’s Ngurah Rai International Airport (DPS) has a single, modern terminal for all international arrivals, which is separate from the domestic terminal. The layout is designed to guide you along a clear, straightforward path.
After getting off the plane, you’ll walk through corridors leading directly to the large immigration hall. From there, you will proceed to baggage claim, which has seven carousels for international flights. Finally, you’ll pass through customs before entering the main arrival hall. Although it’s a large airport, it is well-signposted in English, making it easy to navigate from your gate to the exit
Step 1: Getting Off the Plane
After landing, just follow the clearly marked signs to Immigration. This airport has clear signs in English, making it easy for tourists to navigate.
Step 2: Immigration Process
Your experience at immigration will depend on whether you have an e-visa or need to get a Visa on Arrival (VOA):
For E-Visa Holders (Online Visa)
If you already applied for Visa on Arrival (VOA) online, you can skip the regular VOA counter and go straight to the automatic immigration gates. These gates, meant for e-visa holders, ensure a faster entry process.
- Where to Go: Go straight to the automatic immigration gates, usually located near immigration counters.
- How to Use: Scan your passport and QR code linked to your e-visa (received after applying online).
- Processing Speed: Generally, e-visa holders experience the fastest processing time because they skip manual checks.
Pro Tip: Keep your passport and QR code easily accessible on your phone (or printed copy) for a smooth experience.
For Non-E-Visa Holders
If you haven’t applied for an e-visa, you need to apply for Visa on Arrival (VOA) at the airport. After you exit the jet bridge and enter the main arrival hall, go to the VOA counter.
- Queue Time: Be ready for long lines, especially during busy hours (evenings or weekends).
- Payment: VOA fee is 500,000 IDR (about $30 USD), paid by credit card or cash.
Pro Tip: If you’re traveling during busy hours and want to avoid long waiting times, consider applying for e-visa before your trip.
See also : How to Choose the Right Bali Airport Transfer
Step 3: Baggage Claim
After passing immigration, follow directions to Baggage Claim. Here’s how to make the process smoother:
- Baggage Claim Ticket: Keep your baggage claim ticket close to quickly identify your luggage.
- Check Screens: Your baggage carousel number will be displayed based on your flight number.
- Waiting Time: Bali airport can be very busy, and luggage might take time to arrive—patience is key!
Step 4: Customs Declaration
This is a mandatory step for ALL travelers, and the process is now fully digital. Before you can exit the airport, you must complete an Electronic Customs Declaration (e-CD).
You can (and should) complete the online form up to 3 days before your flight via the official Indonesian customs website. Once submitted, you will receive a QR code. Keep this QR code handy on your phone.
After collecting your luggage, you will proceed to the customs checkpoint. Here, you will scan your QR code at one of the automated gates. Based on your declaration, you will then proceed through the appropriate lane:
Green Lane (Nothing to Declare)
If you are not carrying prohibited items or goods exceeding the duty-free limit, you will walk through the green lane after scanning your code. This is a quick and seamless exit.
Red Lane (Items to Declare)
If you are carrying items that must be declared (such as large amounts of cash, commercial goods, or luxury items over the limit), you must proceed to the red lane for inspection by a customs officer.
Pro Tip: Fill out your e-CD form from your home or hotel before you fly to Bali. This will save you a lot of time and potential stress trying to connect to airport Wi-Fi after a long flight. Every traveler needs this QR code to exit the airport.
See also : Guide: Get to Know Bali’s Local Transportation
Final Step: Exiting The Airport
After passing customs, you’ll enter the arrival hall where you’ll find various transportation options, SIM cards, and money exchange.
For the most comfortable option, it’s best to choose private pick-up service. For this option you must book it before coming to Bali, or in other words book in advance so when you arrive, there’s already a driver waiting at the arrival gate.
Pro Tip: Arrange transportation in advance to avoid long lines and ensure a hassle-free trip to your accommodation.